Shipping policy
Processing Time
- Orders are processed within two business days
- Orders placed after 6 pm will be processed the next business day
Shipping Rates & Delivery
- Shipping costs are calculated at checkout based on your location and selected shipping method
- We offer the following shipping options: express shipping by plane
- Estimated delivery times: 3-7 days
- Tracking information will be sent to your email once your order ships
Shipping Locations
- We currently ship to: USA, China
- [If applicable] International orders may be subject to customs duties and import taxes, which are calculated at checkout and included in your total
Order Tracking
- You'll receive a shipping confirmation email with tracking information
- Track your order at www.zuoelladiy.com
Shipping Restrictions
- We cannot ship to P.O. boxes
- Some products may have shipping restrictions to certain locations
Issues with Delivery
- If your order hasn't arrived within the estimated timeframe, please contact us at ellye5@outlook.com
- For damaged or lost packages, please reach out within 3 days of delivery